Privacy Policy

Introduction

This Privacy Policy outlines the practices of PokerStars regarding the collection, use, and disclosure of personal information when you use our online casino services. By using our services, you consent to the data practices described in this policy. PokerStars operates under the licenses issued by the Alcohol and Gaming Commission of Ontario (AGCO) and the Malta Gaming Authority (MGA).

Information We Collect

PokerStars collects various types of information to provide and improve our services to you. The information we collect includes:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, email address, and telephone number. This information is essential for account management and compliance with regulatory requirements.

• Payment Details: We collect information necessary to process your payments, including credit card details, bank account information, and transaction history. This data is critical for processing deposits and withdrawals.

• Technical Logs: We collect technical information, including your IP address, browser type, operating system, and device information. This data helps us ensure the security and functionality of our services.

• Cookies: We use cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of our services.

Purpose of Data Usage

PokerStars uses the collected information for the following purposes:

• Account Management: To create, maintain, and manage your online gaming account.

• Marketing Communication: To send you promotional materials, updates, and information about our services, with your consent where required by law.

• Anti-Fraud Checks: To detect and prevent fraudulent activities, ensuring a secure gaming environment.

• AML Compliance: To comply with Anti-Money Laundering regulations, we may verify your identity and monitor transactions for suspicious activity.

• KYC Procedures: To comply with Know Your Customer (KYC) regulations, we may require you to provide additional verification documents.

Data Sharing

PokerStars may disclose your personal information under the following circumstances:

• Payment Providers: We share your information with payment processors to facilitate transactions and manage your payment requests.

• Verification Partners: We may disclose your data to third-party verification services to comply with KYC and AML requirements.

• Regulatory Authorities: We may share your information with regulatory authorities as required by law or to comply with legal obligations.

User Rights

As a user of PokerStars, you have certain rights regarding your personal data:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Deletion: You have the right to request the deletion of your personal information, subject to applicable legal obligations.

• Right to Restrict Processing: You may request the restriction of processing your personal data under certain circumstances.

To exercise these rights, please contact us through the designated channels on our platform.

Cookie Policy

PokerStars uses cookies to enhance your experience on our platform. Our use of cookies includes:

• Essential Cookies: These cookies are necessary for the operation of our services. They enable you to navigate our website and use its features.

• Analytical Cookies: We use analytical cookies to collect information about how you use our services. This data helps us improve our platform’s performance and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our services.

Data Security

PokerStars takes the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or theft. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

PokerStars reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through the channels provided on our website. We are committed to addressing your inquiries and ensuring your privacy rights are respected.

Conclusion

This Privacy Policy establishes our commitment to protecting your personal information and ensuring compliance with applicable data protection and gambling regulatory standards in Canada. By using PokerStars, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.